Unlimited inbound packages Receive unlimited packages |
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Free package photos (external) Including package overview and label |
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Shipped packages Payable on every outbound package |
$5 |
$0 |
$0 |
Received package For receiving your package |
$5 (Hong Kong) $0 (China, DE, CZ, UK) |
$0 |
$0 |
Consolidation Payable on every consolidation order |
$5 |
$3 |
$1 |
Assisted purchase (online order)We do your online shopping for you |
$5 + 5% |
$5 + 5% |
$1 + 3% |
In-store shopping service We shop for you in person at a physical store |
$10 + $10/hour |
$10 + $10/hour |
$10 + $10/hour |
Search and buy Our shoppers track down and buy your product(s) |
$10 + 5% |
$10 + 5% |
$10 + 3% |
Returned packageFor returning a package to the seller |
$10 |
$5 |
$5 |
Taobao registration For opening an account on Taobao. Service includes pre-paid Hong Kong SIM card (required for verification). |
$29 |
$9 |
$9 |
Extra tapeFor applying extra tape to strengthen your package |
$3 |
$1 |
$1 |
Package pick-up For delivering your package(s) to our warehouse |
$5 + Shipping cost to our warehouse |
$5 + Shipping cost to our warehouse |
$5 + Shipping cost to our warehouse |
Owner identification fee For contacting the shipper to provide identification details in cases where incomplete addresses or no product/sender name are given |
$2 |
$1 |
$1 |
Package content photos (internal) We provide you with 3 photos of your internal packaging |
$3 |
$2 |
$1 |
Package content inspectionWe open up your package to check the quality/function of your items |
$5 |
$5 |
$5 |
Express service Super-fast processing |
$2 |
$1 |
$0.5 |
Contact supplier For contacting a specific supplier |
$5 |
$5 |
$5 |
Check supplier Individual/company verification |
$10 |
$10 |
$10 |
Local payment For paying via our local bank account (conditions apply) |
$10 + 5% |
$10 + 5% |
$10 + 3% |
Collect on delivery When we pay for shipping on your inbound package |
$2 + 5% |
$1 + 5% |
$1 + 3% |
Repacking For poorly packed items or our Split Package service |
$5 + Packing material cost |
$3 + Packing material cost |
$1 + Packing material cost |
Remove invoices For removing all original invoices (external and internal) |
$2 |
$1 |
$0.5 |
Attach documents For affixing invoices/labels to your package(s) |
$4 |
$3 |
$2 |
Shrink package For reducing package size to save on shipping costs |
$5 |
$3 |
$1 |
Split package For splitting items into separate packages |
$5 |
$3 |
$0 |
Specific instructions For attending to specific instructions during consolidation or shipping |
$3 |
$2 |
$1 |
Destroy package For safe liquidation of all packaging including contents |
$2 |
$1 |
$1 |
Drop shipping When sending packages to your customers directly (conditions apply) |
N/A |
$2 |
$0 |
Other name(s) on package For receiving packages in another name (when your account is used by another person) |
$3 |
$2 |
$1 |
Customs assistance For assistance with customs clearance when importing to the Czech Republic and China |
$30 |
$20 |
$10 |
MailFor each item of mail received |
$10 |
$0 |
$0 |
Container/truck loading/pickupHandling fee |
$15 + $50/1CBM (35.31 cubic ft) |
$10 + $40/1CBM (35.31 cubic ft) |
$10 + $20/1CBM (35.31 cubic ft) |
Box size: Chinese warehouseWe measure box size by volume, e.g. a package measuring 40 x 40 x 40cm is the same as 80 x 40 x 20cm. We charge a storage fee (based on volume) for accepting packages when your box is full. |
0.06CBM (2.12 cubic ft) 40*40*40cm (16*16*16 in) |
0.6CBM (17.6 cubic ft) 1*1*0.6m (39*39*24 in) |
1CBM (35.31 cubic ft) 1*1*1m (39*39*39 in) |
Box size: Hong Kong warehouseWe measure box size by volume, e.g. a package measuring 40 x 40 x 40cm is the same as 80 x 40 x 20cm. We charge a storage fee (based on volume) for accepting packages when your box is full. |
0.06CBM (2.12 cubic ft) 40*40*40cm (16*16*16 in) |
0.2CBM (7 cubic ft) 100*50*40cm (39*20*16 in) |
0.2CBM (7 cubic ft) 100*50*40cm (39*20*16 in) |
Box size: Czech warehouseWe measure box size by volume, e.g. a package measuring 40 x 40 x 40cm is the same as 80 x 40 x 20cm. We charge a storage fee (based on volume) for accepting packages when your box is full. |
0.06CBM (2.12 cubic ft) 40*40*40cm (16*16*16 in) |
0.6CBM (17.6 cubic ft) 1*1*0.6m (39*39*24 in) |
1CBM (35.31 cubic ft) 1*1*1m (39*39*39 in) |
Box size: German warehouseWe measure box size by volume, e.g. a package measuring 40 x 40 x 40cm is the same as 80 x 40 x 20cm. We charge a storage fee (based on volume) for accepting packages when your box is full. |
0.06CBM (2.12 cubic ft) 40*40*40cm (16*16*16 in) |
0.6CBM (17.6 cubic ft) 1*1*0.6m (39*39*24 in) |
1CBM (35.31 cubic ft) 1*1*1m (39*39*39 in) |
Box size: UK warehouseWe measure box size by volume, e.g. a package measuring 40 x 40 x 40cm is the same as 80 x 40 x 20cm. We charge a storage fee (based on volume) for accepting packages when your box is full. |
0.06CBM (2.12 cubic ft) 40*40*40cm (16*16*16 in) |
0.2CBM (7 cubic ft) 100*50*40cm (39*20*16 in) |
0.4CBM (14 cubic ft) 100*100*40cm (39*40*16 in) |
Additional storage All packages stored for more than 30 days & all packages delivered to a full storage box are subject to storage fees (billed based on volume). We charge double the fee for storage at our Hong Kong warehouse. |
$50/ 1 CBM (35 cubic ft) min. $2 |
$40/ 1 CBM (35 cubic ft) min. $1 |
$20/ 1 CBM (35 cubic ft) min. $0 |