Prohibited and Restricted items

The prohibited/restricted items listed below are classified as dangerous goods by most carriers. Therefore, we may not be able to ship them. It is your responsibility to make sure that the packages delivered to our warehouses DO NOT contain any of these items. If they do, your account may be terminated immediately. We may also refuse and/or destroy any such packages without prior notice.

Prohibited Items - Hong Kong

The following items are not accepted for transport under any circumstances:

  • Aerosol
  • Air Bag
  • Ammunition
  • Animals of any form (alive or dead)
  • Any item containing petrol (liquid, gas, or fumes)
  • Aromatherapy oil
  • Biological samples
  • Counterfeit currency
  • Dangerous goods
  • Driving license and other ID cards/passports
  • E-cigarettes and vaping devices
  • Explosives
  • Fire extinguisher
  • Flammable liquids
  • Goods from Ethiopia
  • Gun (include replicas)
  • Hazardous goods
  • Human flesh/remains
  • Ice / Dry Ice
  • Infectious substances
  • Ivory
  • Knives
  • Lighter / Matches
  • Loose-leaf tea (retail-packed tea is OK)
  • Magnets
  • Meat
  • Nail varnish / polish / gel
  • Perfumes, fragrances and aftershaves shipped by air
  • Perishable goods (all)
  • Plants (dry, wet)
  • Powders / crystals
  • Stand-alone batteries and power banks
  • Stand-alone batteries and power banks shipped by air
  • Tobacco and tobacco products
  • Weapons (include replicas)

Restricted Items - Hong Kong

The following items are occasionally restricted by carriers, meaning your preferred carrier may not be able to ship them. Although we are able to ship them in most cases, surcharges may apply in addition to general shipping costs. If you have any questions, please contact us prior to shipment.

  • Devices with built-in batteries (phones, laptops): FedEx and UPS only
  • Food to the USA (FDA documentation required)
  • Medicine
  • More than 2 devices with built-in batteries (e.g., mobile phones) in one shipment. Possible only if the shipment meets IATA PI 967 Section II and you contact us before sending.
  • SIM cards (to China) (SF Express)

Customer Responsibility

It is your responsibility to ensure your packages do not contain any of the items on the above lists. In case of any doubt, please contact us prior to shipment and we'll be happy to help. You can get more information here.

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